Join Our Team

Customer Service Associate (Full-Time / Remote Support for Boutique Store)
Margot & Dean

We are looking for one reliable and friendly Customer Service Associate to support our boutique and help our clients with their questions and requests. You’ll be representing the warm, personal service that defines our brand.

Your Responsibilities

  • Respond to customer questions via email

  • Provide clear, polite, and helpful communication

  • Assist with general inquiries about products, availability, store information, and customer needs

  • Handle complaints or concerns with patience and professionalism

  • Keep records of conversations and follow up where necessary

  • Maintain a calm, service-oriented approach at all times

What We Expect

  • Strong written English

  • A friendly, patient, and solution-focused attitude

  • Ability to work independently and stay organized

  • Experience in customer service is a plus, but not required

  • Someone who genuinely enjoys helping people

What We Offer

  • A long-term position

  • A supportive team with clear communication

  • Flexible working style

  • Opportunity to grow as our boutique expands

Apply Now

If this role feels like the right fit, contact us at:
📧 Contact@margotanddean.com